You will need your AiC Username and Password to log into the AiC Website Client Area: https://appsincadd.co.uk/account/login
If you have forgotten your login details or do not have them, please email firstname.lastname@example.org
If you are installing n4ce for the first time or are re-installing ready for the update, please read the article How to Install n4ce 4.20 beforehand, as this contains CRITICAL information for a successful installation. https://help.appsincadd.co.uk/hc/en-us/articles/360002424818-How-to-install-n4ce-4-20-
Log in to the Client Area of the AiC Website by clicking on Client Log in at the top right-hand corner of the web page.
Scroll down to the Downloads section.
If you are running an n4ce version older than v4.20, you will need to UNINSTALL n4ce, then reinstall using the full installer file.
Click on n4ce 4.20c April 2020 Installations to open the folder.
Click the n4ce_4.20c_April2020_Installer - Signed.exe file
Follow the Installation Wizard instructions.